Connecting with confidence: Navigating challenging conversations

As an ECEC professional, you have the power to positively impact the lives of your children, families and colleagues in your service. While challenging conversations may seem daunting, they present an opportunity to strengthen relationships and promote open communication. With the right preparation and strategies, you can build and maintain respectful and effective partnerships with the families and team at your service.

Join this session to equip yourself with practical tools and techniques for promoting open communication, addressing common challenges, and negotiating mutually beneficial outcomes for the children in your care. This session is recommended for service leaders and educators interested in improving their communication and connecting with others with confidence.